A little help.
Back to production.

CrewDeck is actively in closed beta. Access requires an invitation. Read about the beta or contact support if you need help with an existing invitation.

Adding a crew contact and granting account access are separate steps. Use the project’s crew and sharing controls, review the person’s role and permissions, and check the invitation before sending. See the getting-started guides for the current workflow.

Personal is for your own production work. Team adds a company workspace and includes Personal access for the Team owner. People can receive shared-project access with a CrewDeck account, subject to the project’s permissions. Public pricing is currently withheld during closed beta.

Export options depend on the document or module and your access. Company administrators can find Backup Company in company settings. Keep copies of important exports, and contact support if you need help finding a particular record.

Use the workspace controls in the app to move between your personal workspace and company workspaces you belong to. Your permissions can differ between workspaces and projects.

No. AI assistance is optional. You can connect a compatible personal AI assistant if you choose. Your assistant uses your account’s access; review its proposed actions before approving them. Start with the AI-assisted setup guide.

Open your account’s subscription or billing settings to review the terms shown for your account. During closed beta, availability can differ by account. Contact support if a charge or cancellation does not look right.

Where enabled, productions can use the payment workflow to pay an eligible connected bank account. Complete the payment setup requested in Settings → Payment Profile. Review the payment’s status in the app; timing depends on the payment processor and banking network. Contact support about an unexpected status.

Bank setup is used for supported payment workflows. Follow the options shown in Payment Profile and review what you are submitting. Bank details entered for manual payments are a separate data-handling path from processor-managed bank connection. Do not send account numbers or credentials to support.

Some productions arrange payment outside automated payouts. If you choose to provide bank details for that purpose, the manual-payment workflow may make those details available to authorized payers. Review the information and intended recipient before sharing it. See the Privacy Policy and ask support if you need clarification.

A production may request tax information during payment onboarding. Complete the form appropriate to your circumstances and ask the production or a qualified tax professional if you are unsure. Do not email taxpayer IDs or completed tax forms to general support.

Choose the option that accurately reflects your circumstances. An app selection does not determine your legal employment or tax status. Confirm the correct setup with the production and a qualified professional if needed.

Look for the account deactivation controls in Settings. Read the warning carefully before confirming: the in-app flow is described as permanent and may affect companies and project data you own. You can also email privacy@crewdeck.io from your account’s email address. See the Privacy Policy for the current published request process.